Whilst studying for a BA (Hons) Degree in Footwear Design at De Montfort University, she worked in five different shoe shops; gaining a thorough understanding of what people want from their shoes. After graduation she spent many years working for footwear brands and retailers, within the UK and internationally. During that time she acquired a diverse skillset from design, product management and buying to sales and retail.
Susannah launched her business The Shoe Consultant Ltd in 2015. She advises shoe brands globally, and has helped many exciting shoe companies; from start-ups to established businesses. Her most recent client launch was Sante + Wade who make beautiful shoes for women with larger and wider feet.